Replaces RepairShopr + Zettle + Google Sheets + your shop WhatsApp group. One tab for every phone, every part, every till — priced in pounds, built for UK shops.
Built with repair shop owners in Bristol — phone, computer, drone, watch, small engine. If it's broken, Mendmate tracks the fix.
See every device on the bench on one screen. Intake, signature, photos, parts and SMS to the customer — all captured in under a minute, no flipping tabs.
Take a card payment and close the ticket in the same two taps. Apple Pay, Google Pay, Tap to Pay on iPhone — the margin shows next to the total, every time.
Know which iPhone 15 Pro screen went on which ticket — right down to the serial number. Reorder alerts fire before the third customer of the week asks for one.
Type their phone number, see every visit, every spend, every device they've brought in. The repeat-customer discount writes itself.
Quote now, turn it into a VAT-compliant invoice in one click. Hand your accountant a clean CSV at month end. (Direct Xero export is on the v1.1 roadmap.)
See which technician is running the best margin this week. Spot the slow-moving stock before it ties up your cash for another month.
Transfer a screen from your Clifton shop to your Redfield counter and Mendmate tracks it all the way to the till. Shared customers, per-store P&L.
Print a ticket label the moment the device hits intake. Scan it off the shelf three days later and the whole ticket opens on screen.
Your customer tracks their repair on a page with your logo. Approvals, quotes, payment — all without another "any update?" phone call.
Mendmate is early. The site says the quiet parts out loud: what is live, how support works, and where your data sits in the relationship.
Start with a 14-day trial and no card on file.
Monthly plans can be cancelled without a long-term contract, and data remains exportable after cancellation.
Tickets, customers, payments and inventory stay in one workflow so front-of-house and technicians are not chasing updates across separate tools.
The current product is strongest for browser-based shop operations and customer updates.
Questions before or after launch go to hello@mendmate.co.uk, or book a 20-minute call.
Privacy, terms and security principles are linked in the footer.
Type the customer's phone number. If they've been in before, everything auto-fills. Snap a photo, tick the pre-checks, get the signature on-screen.
Technicians see their queue on tablet or phone. Log parts used, update status, and the customer gets an SMS the moment it's done.
Tap to pay, charge a saved card, or print a receipt. Inventory decrements automatically. Margin shows on the same screen.
14 days free on every plan. No card to start. See pricing, legal terms and privacy links before you sign up.
Solo technician, one bench.
For a busy single-location shop.
Multiple locations.
No. Mendmate runs in any modern browser — phone, tablet, laptop, POS terminal. For card payments we support any Stripe-compatible reader. For labels we work with Brother, Dymo and Zebra thermal printers.
Yes. CSV import is built in for inventory during onboarding, plus customers and open tickets. Email us and we'll help with the migration on the Growth and Multi plans.
Read-only offline mode is on the roadmap. The core workflow is built for reliable shop wifi today.
Mendmate doesn't add a markup on card processing. You pay Stripe's standard rates directly and we settle through Stripe Connect — funds land in your Stripe balance, not ours, subject to Stripe's payout schedule.
Yes — monthly plans cancel instantly, no questions. Your data stays available for export for 90 days afterwards.
14-day trial. No credit card. Import your data in minutes.
Your workshop, one tab — start free →
Ticket #T1042