A browser-first repair workflow covering intake, bench work, customer updates, payments and reporting — built with 8 phone-repair shops in Bristol.
Create a ticket from the counter, from a phone at the bench, or automatically from your website booking form. Every ticket carries the customer, the device, the diagnosis, the parts, the labour, and the signature — all on one screen.
Mendmate's POS feels like Zettle, but connected to every ticket and every stock line. Take card, cash, Apple Pay, Google Pay, split tenders, issue partial refunds, and the numbers line up every time.
Serialised inventory, low-stock alerts, purchase orders, goods-received notes and multi-location transfers. Mendmate knows which iPhone 15 Pro screen went on which ticket — right down to the serial number.
Look up a customer by phone number in one tap. See every ticket, every payment, every device they've brought in. Tag them, note them, email or SMS them. The repeat-customer discount writes itself.
Quote first, convert to a VAT-ready invoice in one click — deposits and part-payments supported.
See margin per technician and slow-moving SKUs on one dashboard — exportable to CSV and Sheets.
Share customers and stock across every branch while keeping per-store P&L and per-user permissions.
Print a ticket label on intake, scan it off the shelf later — the whole ticket opens in one tap.
Pay technicians fairly on repair type or SKU — month-end commission reports land ready for payroll.
Push every ticket update to Zapier, Make or your own stack — outbound webhooks on the Multi plan.
14 days free. No card. Import from CSV in minutes.
Start with a free trial →Questions before rollout? Email hello@mendmate.co.uk.