Mendmate Desktop · Coming Q3 2026

Own it. Once.
Forever.

The same Mendmate, installed on your laptop. One-time payment, lifetime licence. Your data lives on your machine — not in a subscription, not on someone else's server.

Pre-orders open now. Waitlist members lock in £999 and get first access at launch.

Why shops choose to own it

Three reasons. One purchase.

Own it outrightOne payment, no monthly bill, no annual price rises. The cost is fixed the day you buy — it never climbs with the subscription tide.
Your data never leaves the shopCustomer records, repair history, the day's takings — all on your own machine. Nothing synced to a server you don't control. Yours to back up, yours to keep.
The only platform you can actually ownRepairDesk, RepairShopr, Zettle — all cloud, all subscription, forever. Mendmate Desktop is the one you buy once and keep.
How it compares

Three ways to run your shop's software. You pick.

Mendmate Cloud

SaaS, hosted by us.

£39+/month From £39/mo Solo
  • Always up to date
  • Hosted and managed for you
  • Works from any browser
  • Customer portal + SMS bundled
  • 14-day free trial
See cloud pricing

RepairDesk

For comparison.

$50+/month (USD), every month Cloud only · No lifetime option
  • Hosted only — no local install
  • No one-time payment option
  • $50/mo per location, indefinitely
  • 5-year cost: ~$3,000+ per location
Subscription only
Break-even < 1 year£999 lifetime vs £89/mo Growth SaaS = paid off in under a year. Every month after that is gravy.
Or stay on CloudWant hosted, hands-off, updates-by-default? Stick with the SaaS. Both are first-class.
Same software, same supportDesktop isn't a stripped-down version. Full feature parity at v1.
Fine print

Honest answers.

When can I actually buy it?

Target ship: Q3 2026 (July–September). Waitlist members get 14-day early access and the £999 launch price. Public price after launch may rise.

Why pre-orders before it's built?

Honest answer: to prove demand and prioritise. Building a desktop app is 2–3 weeks of solo work. If 10+ shops want it, it ships first. If not, we focus on the cloud version. Waitlist costs you nothing and locks in £999.

What does "lifetime licence" mean, exactly?

You own your copy forever. v1.x updates (every bug fix and feature in the 1.x line) are included for the first year. After year 1 you can either: (a) pay £99/year Care for ongoing updates + email support, or (b) skip it — your install keeps working, just no new features. Major version (v2.0) is a separate upgrade with a discounted price for existing owners.

What about my data backup?

You own backups. We provide a one-click "Backup now" button that exports an encrypted snapshot to Dropbox, iCloud Drive, OneDrive, or any folder you pick. Set it to nightly and forget it.

Can I sync between cloud and desktop?

Not at v1. If demand is there, sync is v2 (Q1 2027). For now, pick one — they're separate accounts.

Mac, Windows, Linux — really all three?

Yes. Built on Electron with code-signing for Mac (notarised) and Windows (EV cert). Linux ships as an AppImage. Tested on macOS 13+, Windows 10/11, Ubuntu 22.04+.

What about card payments?

Stripe payments need internet (no way around that). When the internet's down, fall back to "mark paid — cash" or "mark paid — card (taken on terminal)". Tickets, POS, invoices, printing all work offline.

How do I join the waitlist?

Email hello@mendmate.co.uk with subject "Mendmate Desktop waitlist". Include your shop name. We'll send a confirmation and updates roughly monthly.